Power outage or water emergency in Sibu

For a power outage, check whether the issue is limited to your property only if it is safe to do so. Keep clear of fallen lines, sparks, burning smells and damaged electrical equipment. Never touch a fallen cable or attempt a repair yourself; call 999 if there is immediate danger.

For a burst pipe or serious leak, turn off the nearest safe water valve if you know how, move valuables away from water and avoid electrical switches or appliances in wet areas. Keep children away from the affected area.

When reporting a utility issue, give the full address, landmark, whether neighbours are affected, and what you can safely observe. Do not share account or personal verification details with an unverified caller.

Before calling a local service, note the exact Sibu address, a safe landmark, when the incident started, whether anyone is injured and a number that can be called back. Give observed facts rather than guesses. Do not wait for a quote, a provider reply or a map search when there is an immediate threat to life or public safety: call 999 first.

Once the scene is safe, save the reference number, time of contact, photographs taken from a safe position and any written quotation or receipt. The local contact cards below can help with follow-up from hospitals, police, fire, civil-defence, utility or roadside providers, but they do not replace the emergency system. Verify the provider's scope and any charge before authorising non-emergency work.