Fire emergency in Sibu: what to do first

If there is smoke, fire or a gas smell, alert everyone nearby and leave by the safest available route. Do not use lifts. If smoke is present, stay low and close doors behind you if this can be done safely. Do not go back inside for belongings or pets.

Call 999 once you are in a safe place. State the exact address, nearest landmark, what is burning, whether anyone may still be inside and a callback number. Keep access clear for fire engines and meet responders outside only if it is safe.

Do not try to fight a growing fire. A small extinguisher should only be used when you have a clear exit behind you and know how to use it. Do not use water on electrical or cooking-oil fires.

Before calling a local service, note the exact Sibu address, a safe landmark, when the incident started, whether anyone is injured and a number that can be called back. Give observed facts rather than guesses. Do not wait for a quote, a provider reply or a map search when there is an immediate threat to life or public safety: call 999 first.

Once the scene is safe, save the reference number, time of contact, photographs taken from a safe position and any written quotation or receipt. The local contact cards below can help with follow-up from hospitals, police, fire, civil-defence, utility or roadside providers, but they do not replace the emergency system. Verify the provider's scope and any charge before authorising non-emergency work.