Family crisis or welfare support: Talian Kasih 15999
A national support line for welfare concerns, abuse and family crises.
If someone is in immediate danger, call 999 first. For welfare concerns, abuse, neglect or a family crisis that needs support, contact Talian Kasih on 15999 or its official WhatsApp channel.
When it is safe, prepare the person's location, what support is needed, whether children or vulnerable people are involved, and a safe number for a return call. Do not confront a person who may become violent.
Keep any relevant messages, photos or dates only if doing so does not put anyone at risk. Seek help from a trusted person or official support service and follow their advice about the next safe step.
Before calling a local service, note the exact Sibu address, a safe landmark, when the incident started, whether anyone is injured and a number that can be called back. Give observed facts rather than guesses. Do not wait for a quote, a provider reply or a map search when there is an immediate threat to life or public safety: call 999 first.
Once the scene is safe, save the reference number, time of contact, photographs taken from a safe position and any written quotation or receipt. The local contact cards below can help with follow-up from hospitals, police, fire, civil-defence, utility or roadside providers, but they do not replace the emergency system. Verify the provider's scope and any charge before authorising non-emergency work.
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