Medical emergency in Kuching: what to do first

For severe breathing difficulty, unconsciousness, heavy bleeding, chest pain, stroke signs, a serious injury or any immediate threat to life, call 999. Give the exact location, the person's approximate age, what happened and whether they are awake and breathing.

Keep the person safe and as comfortable as possible. Do not give food, drinks or medicine unless directed by a qualified responder. Avoid moving someone after a fall, crash or suspected spinal injury unless there is immediate danger.

Unlock gates or doors where safe, send someone to guide the ambulance and prepare any known medication, allergy or medical information. Follow the emergency operator's instructions while waiting.

Before calling a local service, note the exact Kuching address, a safe landmark, when the incident started, whether anyone is injured and a number that can be called back. Give observed facts rather than guesses. Do not wait for a quote, a provider reply or a map search when there is an immediate threat to life or public safety: call 999 first.

Once the scene is safe, save the reference number, time of contact, photographs taken from a safe position and any written quotation or receipt. The local contact cards below can help with follow-up from hospitals, police, fire, civil-defence, utility or roadside providers, but they do not replace the emergency system. Verify the provider's scope and any charge before authorising non-emergency work.