Flood, storm or fallen-tree emergency in Kuching

During flooding, a storm or a fallen tree incident, put people first. Move to higher, safer ground if advised, keep children away from drains and fast-moving water, and do not drive or walk through floodwater when the depth or current is uncertain.

Stay away from fallen power lines, damaged electrical equipment and unstable trees or buildings. If there is an immediate life risk, call 999. For public hazards, give the precise road, landmark, nearest house number and a safe callback number.

Keep essential documents, medication, drinking water and charged phones ready if you need to leave. Take photos for later records only after you are safe; never delay evacuation to collect belongings.

Before calling a local service, note the exact Kuching address, a safe landmark, when the incident started, whether anyone is injured and a number that can be called back. Give observed facts rather than guesses. Do not wait for a quote, a provider reply or a map search when there is an immediate threat to life or public safety: call 999 first.

Once the scene is safe, save the reference number, time of contact, photographs taken from a safe position and any written quotation or receipt. The local contact cards below can help with follow-up from hospitals, police, fire, civil-defence, utility or roadside providers, but they do not replace the emergency system. Verify the provider's scope and any charge before authorising non-emergency work.